Away Store Manager

3 weeks ago


Washington, Washington, D.C., United States Away Full time

We are seeking a skilled Assistant Store Manager to lead our Washington D.C., Georgetown team. This is an exciting opportunity to join a widely celebrated brand that is looking to continue to innovate and iterate.

Responsibilities:
  • Ensure customer satisfaction by providing top-notch service to every person, every time
  • Communicate Away's values and brand philosophy to customers and team members alike
  • Develop, execute, and continuously improve all operational activities to make sure the store hits financial expectations and exceeds customer expectations
  • Work cross-functionally to ensure the store is a success Work across the aisle with marketing, CX, creative, and HQ partners to make sure we create exemplary retail experiences
  • Retail associates will be retained and developed into the next generation of retail leaders under your guidance
  • You will oversee daily staffing, inventory management, and visual standards; as well as all front of house and back of house procedures to keep the store's engine efficiently running
  • Help execute any in-store marketing or community programming events by acting as a liaison with HQ team members
Requirements:
  • A deep understanding of elevated customer experience
  • Minimum of two years in a managerial position, preferably at a customer-centric retailer or company
  • Precise attention to detail, strong business acumen, and an entrepreneurial mindset
  • Passionate about people development and have a knack for motivation
  • Creative and innovative; love to build great new things that are fresh and unique while staying on brand
  • Agile, motivated by a fast-paced and ever changing environment
  • Passionate about transforming travel for all (but that's a given)
  • Able to pull, push, lift, and carry up to 25 pounds throughout the duration of a work shift
  • Able to stand/be on feet for extended periods of time throughout the duration of a work shift
  • Able to bend, squat, twist, and reach as needed throughout the duration of a work shift

Total Rewards: Salary Range: $55,000.00 - $60,000.00 annually (Non-Exempt), Bonus eligibility, Health Insurance, 401(k) with Company Match, Paid Time Off Programs, Travel Discounts, Volunteer Opportunities



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