Store Operations Manager

3 days ago


Washington, Washington, D.C., United States Away Full time

About Away

\

We believe travel makes us better. As a widely celebrated brand, we're looking to innovate and iterate while providing best-in-class support to our customers.

\

This is an exciting opportunity to join our team as Assistant Store Manager in our Washington D.C., Georgetown store.

\Job Responsibilities:\
  • \
  • Provide top-notch customer service to every person, every time\
  • Communicate Away's values and brand philosophy to customers and team members alike\
  • Develop, execute, and continuously improve all operational activities to make sure the store hits financial expectations and exceeds customer expectations\
  • Work cross-functionally to ensure the store is a hit Work across the aisle with marketing, CX, creative, and HQ partners to make sure we create exemplary retail experiences \
  • Retain and develop your team of retail associates, growing them into our next generation of retail leaders \
  • Oversee daily staffing, inventory management, and visual standards; as well as all front of house and back of house procedures to keep the store's engine efficiently running\
\Requirements:\
  • \
  • You're a top performer with a deep understanding of elevated customer experience\
  • You have a minimum of two years in a managerial position, preferably at a customer-centric retailer or company\
  • You have precise attention to detail, strong business acumen, and an entrepreneurial mindset\
  • You're passionate about people development and have a knack for motivation\
  • You're creative and innovative; you love to build great new things that are fresh and unique while staying on brand\
  • You're agile, and motivated by a fast-paced and ever-changing environment\
  • You're able to pull, push, lift, and carry up to 25 pounds throughout the duration of a work shift\
  • You're able to stand/be on feet for extended periods of time throughout the duration of a work shift\
  • You're able to bend, squat, twist, and reach as needed throughout the duration of a work shift\
\

Salary: $55,000.00 - $60,000.00 annually (Non-Exempt)

\Benefits Overview:\
  • \
  • Take care of yourself and your family through our health insurance offerings\
  • Invest in your future by participating in our 401(k) (with a company match)\
  • Find balance through our many paid time off programs (vacation, wellbeing, holidays, floating holidays, and compassion leave)\
  • Build your travel uniform through discount codes, product stipends, and giveaways\
  • Giving back through company-sponsored volunteer and charitable opportunities\


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