Store Operations Manager
3 days ago
About Away
\We believe travel makes us better. As a widely celebrated brand, we're looking to innovate and iterate while providing best-in-class support to our customers.
\This is an exciting opportunity to join our team as Assistant Store Manager in our Washington D.C., Georgetown store.
\Job Responsibilities:\- \
- Provide top-notch customer service to every person, every time\
- Communicate Away's values and brand philosophy to customers and team members alike\
- Develop, execute, and continuously improve all operational activities to make sure the store hits financial expectations and exceeds customer expectations\
- Work cross-functionally to ensure the store is a hit Work across the aisle with marketing, CX, creative, and HQ partners to make sure we create exemplary retail experiences \
- Retain and develop your team of retail associates, growing them into our next generation of retail leaders \
- Oversee daily staffing, inventory management, and visual standards; as well as all front of house and back of house procedures to keep the store's engine efficiently running\
- \
- You're a top performer with a deep understanding of elevated customer experience\
- You have a minimum of two years in a managerial position, preferably at a customer-centric retailer or company\
- You have precise attention to detail, strong business acumen, and an entrepreneurial mindset\
- You're passionate about people development and have a knack for motivation\
- You're creative and innovative; you love to build great new things that are fresh and unique while staying on brand\
- You're agile, and motivated by a fast-paced and ever-changing environment\
- You're able to pull, push, lift, and carry up to 25 pounds throughout the duration of a work shift\
- You're able to stand/be on feet for extended periods of time throughout the duration of a work shift\
- You're able to bend, squat, twist, and reach as needed throughout the duration of a work shift\
Salary: $55,000.00 - $60,000.00 annually (Non-Exempt)
\Benefits Overview:\- \
- Take care of yourself and your family through our health insurance offerings\
- Invest in your future by participating in our 401(k) (with a company match)\
- Find balance through our many paid time off programs (vacation, wellbeing, holidays, floating holidays, and compassion leave)\
- Build your travel uniform through discount codes, product stipends, and giveaways\
- Giving back through company-sponsored volunteer and charitable opportunities\
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