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Bilingual Retail Sales Associate

1 month ago


Lithonia, Georgia, United States Pull-A-Part Full time
About the Role

We are seeking a highly motivated and customer-focused Bilingual Retail Sales Associate to join our team at Pull-A-Part. As a key member of our sales team, you will be responsible for providing exceptional customer service, assisting customers with their automotive needs, and promoting our products and services.

Key Responsibilities
  • Provide friendly, helpful, and professional customer service to customers in a fast-paced, team-oriented environment.
  • Assist customers with their automotive needs, including answering questions, providing product information, and processing transactions.
  • Participate in a culture that focuses on Safety First & Environmental Stewardship and adheres to environmental, health, and safety standards.
  • Prioritize the cleanliness and appearance of the facility and your work area.
  • Listen to and interact with customers to deliver friendly, helpful, and professional customer service.
  • Help customers use our digital kiosks or mobile devices to look up inventory.
  • Process cash & credit card transactions for customers at admissions & checkout.
  • Receive and process car titles and other paperwork.
  • Read, interpret, and enter data into our computer systems for accurate record keeping.
  • Provide warranty information to customers.
  • Communicate sales promotions and upcoming events to customers.
  • Meet personal and team performance goals.
  • Abide by the Company Playbook, which includes all company policies, safety guidelines, and standard operating procedures (SOP's).
  • Comply with the company dress code policy.
  • Learn new skills; assist your teammates; and complete other retail tasks as directed.
Requirements
  • Commitment to delivering friendly, helpful, and professional customer service.
  • Experience in a retail or customer service position.
  • Good administrative & organizational skills (including cash management).
  • Bilingual in English and Spanish.
  • Ability to work in a face-paced, team-oriented environment.
  • Good computer skills with the ability to navigate mobile devices.
  • Ability to multi-task.
  • Willing and able to stand, walk, bend, lift 50lbs, and stretch as required by a specific task.
  • Must work retail store hours including overtime, weekends, and some holidays.
  • Be willing and able to work in an industrial environment (mainly indoors & some outdoors) with exposure to different weather conditions.
  • Reliable means of transportation to work.
  • Preferred qualifications (but not required) include: Basic knowledge of auto parts, Auto parts sales experience.
Benefits
  • Medical Insurance - We offer low-cost medical insurance to our team members and low-cost medical insurance to their additional household members.
  • Dental Insurance - We offer low-cost dental insurance to our team members and their additional household members.
  • Vision Insurance - We offer low-cost vision insurance to our team members and low-cost vision insurance to their additional household members.
  • Life Insurance - We offer FREE life insurance to our team members.
  • 401(k) - Plan for your retirement by participating in our optional, 401K plan. Receive a 100% company match on the first 3% of your contributions and receive a 50% company match on the next 2% of your contributions.
  • Paid Holidays & Vacation - We observe 9 paid holidays, and we provide each full-time team member with paid vacation time which is determined by length of service.
  • On-The-Job Training - A successful team member is a confident team member. We are dedicated to educating our team and providing consistent training and development opportunities.
  • Employee Referral Program - We offer a bonus of $500 to our team members who have successfully referred another team member. Ask for more information on our Employee Referral Program to confirm all qualifications that must be met.
  • Employee Assistance Program (EAP) - We offer free confidential employee assistance counseling by video, telephone & face-to-face sessions, or text with a therapist. This covers mental health, financial wellness, health, and lifestyle assessments and much more.