Residential Support Advocate

1 week ago


Waterloo, Iowa, United States Lutheran Services in Iowa Full time
Position Overview

Are you passionate about making a meaningful impact in your community? Lutheran Services in Iowa is seeking a Housing Specialist to enhance the lives of individuals and families.


About Us

With over 150 years of dedicated service, LSI is one of Iowa's leading human services organizations. Our Refugee and Immigrant Services empower hundreds of newcomers each year through educational initiatives and wellness programs. Additionally, our economic development services assist individuals in establishing a strong foundation in their new environment, from launching small businesses to helping them save for significant investments.


Key Responsibilities

The Housing Specialist will act as a local advocate for housing, ensuring that resettled refugees have access to quality and affordable living options. This role involves collaboration with the Community Engagement Specialist and volunteers to facilitate apartment setups. The Housing Specialist will also provide ongoing support related to housing and budgeting for client families. Building and maintaining positive relationships with local landlords and property managers is essential. Furthermore, the Specialist will offer cultural orientation to new arrivals regarding tenant rights and responsibilities. Accurate documentation of client cases, including financial tracking, safety assessments, supply inventories, and case notes, is a critical aspect of this role.


Qualifications

Preferred qualifications include a Bachelor's degree in a relevant field and experience in affordable housing or refugee services. Candidates with a combination of education and experience will also be considered (minimum of a high school diploma/GED plus four years of experience, or an Associate's degree plus two years of experience).

Fluency in English is mandatory, and additional language skills to better serve clients are advantageous but not required.

Physical Demands

This position involves frequent bending, stooping, crouching, and kneeling. Candidates must be able to lift up to 50 pounds. The role requires spending approximately 40% of the time standing, 30% walking, and 30% sitting. Average hearing and visual acuity are necessary.


Employee Benefits

In addition to being part of a dedicated team, employees can enjoy:

  • A competitive salary
  • Comprehensive benefits package
  • 401(k) plan
  • Generous paid time off
  • Flexible work schedule
  • Health, dental, life, and vision insurance
  • Opportunities for career advancement
  • Special perks including gym discounts, pet insurance, and cell phone discounts

Our Commitment

LSI is an equal opportunity employer. We honor diverse life experiences, cultures, and heritages, striving to ensure that all voices are heard and valued. Learn more about our dedication to diversity, equity, and inclusion.



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