Customer Service Associate
1 day ago
We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Associate. In this role, you will be responsible for providing exceptional service to our guests, ensuring a positive shopping experience, and contributing to the financial success of our store.
Key Responsibilities- Provide excellent customer service, responding to guest inquiries and resolving issues in a timely and professional manner.
- Bag groceries and provide carry-out service to vehicles, ensuring a safe and efficient process.
- Retrieve carts from the parking area, empty bottle bins, and clean bottle machines and the bottle return area.
- Collect, return, clean, and organize shopping carts, and load groceries into customers' vehicles.
- Maintain a clean, attractive, and well-stocked department, adhering to company standards and guidelines.
- Have a thorough knowledge of store products, including their location and availability.
- Handle spoiled or damaged products according to established procedures.
- Perform cleaning duties and other assigned tasks in a timely and efficient manner.
- Good oral communication skills, with the ability to interact politely and effectively with customers.
- Ability to work independently, with minimal supervision, and perform tasks in a timely and efficient manner.
- Physical ability to lift and/or move up to 30 pounds frequently, and up to 50 pounds occasionally.
- Ability to stand and walk for extended periods, with frequent bending, stooping, twisting, and turning.
SpartanNash is a food solutions company that delivers the ingredients for a better life. We are committed to fostering a People First culture, where our Associates are valued and empowered to make a difference. As a Customer Service Associate, you will be part of a dynamic team that is dedicated to providing exceptional service and support to our guests and customers.
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