Customer Support Operations Manager

4 days ago


Jonesboro, Arkansas, United States Optus, Inc Full time
Optus, Inc. Job Opening:
We are seeking a highly motivated individual to fill the position of CUSTOMER SUPPORT OPERATIONS MANAGER at our company. As a key member of our team, you will be responsible for delivering exceptional customer experiences, managing customer interactions, and ensuring seamless operations. Your duties will include providing training to new team members, participating in on-call rotations, and modeling appropriate behavior in regard to our Core Values and Code of Ethics policies.

Requirements:
  • College degree preferred, High school degree or equivalent required.
  • Experience with Microsoft Word, Excel, and Outlook required.
  • Able to multi-task, work within externally developed deadlines, and adapt to changing priorities.

Estimated Salary: $65,000 - $75,000 per year.

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