Customer Service Operations Coordinator
1 week ago
As a Customer Service Operations Coordinator at Baptist Memorial Healthcare Corporation, you will play a vital role in delivering exceptional patient care and customer satisfaction. This dynamic position requires a unique blend of technical expertise, organizational skills, and interpersonal abilities.
Key Responsibilities- Provide personalized assistance to patients under the direction of licensed personnel and Administrative Coordinators.
- Promote a high level of customer satisfaction during patient interactions by adhering to departmental and corporate policies and procedures.
- Maintain accurate and timely billing information, process appointments, and perform other duties as assigned.
To succeed in this role, you should possess:
- A strong understanding of medical terminology and oncology or clinical office work experience (preferably 3 years).
- Excellent organizational skills, attention to detail, and ability to multitask.
- Effective communication and leadership skills to coordinate activities and train team members.
We offer a competitive salary range of $45,000 - $65,000 per year, depending on experience, along with a comprehensive benefits package that includes:
- Paid vacation and time off
- Continuing education opportunities
- Generous retirement plan
- Health insurance, including dental and vision
- Sick leave and service awards
At Baptist Memorial Healthcare Corporation, we value our employees' contributions and strive to provide a positive work environment that promotes growth and development. As a Customer Service Operations Coordinator, you will have the opportunity to make a meaningful impact on patient lives while advancing your career in a dynamic and supportive team.
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