Customer Service Operations Coordinator

1 week ago


Jonesboro, Arkansas, United States Baptist Memorial Healthcare Corporation Full time
About the Role

As a Customer Service Operations Coordinator at Baptist Memorial Healthcare Corporation, you will play a vital role in delivering exceptional patient care and customer satisfaction. This dynamic position requires a unique blend of technical expertise, organizational skills, and interpersonal abilities.

Key Responsibilities
  • Provide personalized assistance to patients under the direction of licensed personnel and Administrative Coordinators.
  • Promote a high level of customer satisfaction during patient interactions by adhering to departmental and corporate policies and procedures.
  • Maintain accurate and timely billing information, process appointments, and perform other duties as assigned.
Requirements and Qualifications

To succeed in this role, you should possess:

  • A strong understanding of medical terminology and oncology or clinical office work experience (preferably 3 years).
  • Excellent organizational skills, attention to detail, and ability to multitask.
  • Effective communication and leadership skills to coordinate activities and train team members.
Benefits and Perks

We offer a competitive salary range of $45,000 - $65,000 per year, depending on experience, along with a comprehensive benefits package that includes:

  • Paid vacation and time off
  • Continuing education opportunities
  • Generous retirement plan
  • Health insurance, including dental and vision
  • Sick leave and service awards
Why Join Our Team?

At Baptist Memorial Healthcare Corporation, we value our employees' contributions and strive to provide a positive work environment that promotes growth and development. As a Customer Service Operations Coordinator, you will have the opportunity to make a meaningful impact on patient lives while advancing your career in a dynamic and supportive team.



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