Healthcare Specialist

4 weeks ago


Kingman, United States Veterans Affairs, Veterans Health Administration Full time
Job Summary

We are seeking a highly skilled and motivated Health Technician (Telehealth Clinical) to join our team at the Veterans Affairs, Veterans Health Administration. As a key member of our healthcare team, you will play a critical role in supporting the delivery of high-quality patient care through the use of telehealth technologies.

Key Responsibilities
  • Support clinical telehealth encounters for patients and providers, including preparing the clinical environment and establishing video conferencing connections.
  • Provide technical assistance and guidance to patients and staff on the use of telehealth technologies.
  • Screen patients for telehealth modality and refer those who do not meet established criteria to appropriate care.
  • Monitor and maintain schedules of rooms, patients, technologies, and presenters to ensure efficient telehealth operations.
  • Provide patient education and support through approved materials and resources.
  • Collaborate with clinical and administrative staff to resolve process issues, equipment needs, and logistical concerns.
Requirements
  • One year of experience in a healthcare field, or completion of a bachelor's degree with courses related to healthcare.
  • Comprehensive knowledge of computer systems and programs, as well as ability to communicate effectively with patients and staff.
  • Ability to work independently and as part of a team, with minimal direct supervision.
Preferred Qualifications
  • Experience with telehealth technologies and systems.
  • Knowledge of healthcare policies and procedures.

We offer a dynamic and supportive work environment, with opportunities for professional growth and development. If you are a motivated and detail-oriented individual with a passion for healthcare, we encourage you to apply for this exciting opportunity.



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