Conduit Healthcare Coordinator

20 hours ago


Cincinnati, Ohio, United States Bon Secours Mercy Health Full time
Conduit Healthcare Coordinator Role

Bon Secours Mercy Health is committed to providing high-quality, compassionate care to our patients. As a Conduit Healthcare Coordinator, you will play a vital role in delivering exceptional patient experiences.

This role requires strong communication skills, empathy, and the ability to navigate complex healthcare systems. You will work closely with patients, families, and healthcare teams to coordinate care and ensure seamless transitions.

Key Responsibilities:

  • Provide telephonic triage services to patients, using established workflows and protocols to determine the most appropriate level of care needed.
  • Collaborate with customers to reduce readmissions, enhance chronic disease management, manage health risks, and report injuries.
  • Accurately document patient information in the Electronic Medical Record (EMR) according to best practices, guidelines, or workflows.
  • Participate in virtual monitoring and subsequent reporting, escalating concerns to support services as necessary.

Requirements:

  • RN license required in applicable state(s); multistate/compact RN licensure preferred.
  • 1 year of acute care nursing experience required; triage experience preferred.
  • ADN or diploma in nursing required; BSN preferred.

Benefits:

  • Average salary range: $65,000 - $80,000 per year, based on location and experience.
  • Comprehensive medical, dental, and vision plans.
  • Paid time off and educational assistance.

We are an equal opportunity employer and welcome applications from diverse candidates.



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