Customer Service Representative
5 days ago
At Sterling Engineering Inc., we are seeking a highly skilled Customer Service Representative to join our team. As a key member of our customer-facing team, you will be responsible for handling all customer contacts received by telephone relative to customer service.
Key Responsibilities:
- Receive and respond to all customer inquiries, ensuring customer satisfaction.
- Process customer orders, including entry, tracking, and maintenance as needed.
- Process all customer shipments from MAFG after receipt of manufacturing order from the Quality Control Department.
- Make shipping arrangements for customer orders and handle all appropriate paperwork.
- Respond to customer complaints in conjunction with appropriate sales and manufacturing personnel, with the goal of resolution.
- Post-sale follow-up with customers to monitor customer satisfaction, especially on first-time orders.
- Expediting orders for the assigned territory.
- Follow through with customers in the assigned territory regarding order changes and cancellations, coordinating these activities with manufacturing personnel.
Requirements:
- Excellent written and verbal communication skills, with the ability to communicate effectively with a diverse group of individuals at all levels.
- Self-starter with the ability to exercise independent judgment to accomplish goals.
- Detail orientation coupled with excellent organization skills.
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Customer Service Representative
2 weeks ago
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Customer Service Representative
1 month ago
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Customer Service Representative
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Wood Dale, Illinois, United States PHC North America Full timeAt PHC North America, we are seeking a highly skilled Customer Service Representative to join our team. As a key member of our customer-facing department, you will be responsible for processing customer and distributor quotes and orders, including order entry, order processing, delivery coordination, and invoicing/rebate administration.This is a unique...
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Customer Service Representative
3 weeks ago
Wood Dale, Illinois, United States PHC North America Full timeAbout the OpportunityWe are seeking a highly organized and detail-oriented Customer Service Representative to join our team at PHC North America. As a key member of our customer-facing team, you will be responsible for processing customer and distributor quotes and orders, including order entry, order processing, delivery coordination, and invoicing/rebate...
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Customer Service Representative
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Field Service Representative
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Customer Service Liaison
1 week ago
Wood Dale, Illinois, United States Sterling Engineering Inc. Full timeJob SummaryAt Sterling Engineering Inc., we are seeking a highly skilled Customer Service Liaison to join our team. The ideal candidate will possess excellent communication skills, a strong attention to detail, and the ability to work effectively in a fast-paced manufacturing environment.Key Responsibilities:Respond to customer inquiries in a timely and...
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Equipment Sales Representative
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Antifreeze Sales Representative
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Logistics Manager
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Logistics Coordinator
2 weeks ago
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Logistics Coordinator
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Wood Dale, Illinois, United States Pacific Advisory Service Full timeJob OverviewAs a key member of our team at Pacific Advisory Service, we are seeking a highly organized and detail-oriented Moving Leader to join our international forwarder team. Key ResponsibilitiesProvide exceptional customer service support, ensuring timely and efficient resolution of customer inquiries.Assist with moving jobs at various customer work...
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Logistics Coordinator
1 month ago
Wood Dale, Illinois, United States Pacific Advisory Service Full timeJob DescriptionWe are seeking a highly skilled Logistics Coordinator to join our team at Pacific Advisory Service.Key Responsibilities:40% Customer inquiry response and communication40% Operation including bookings, tracking, data entry20% General assignments as neededRequirements:Strong teamwork skillsGood communication skillsOrganization skillsDetail...
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Senior Collections Representative
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Wood Dale, Illinois, United States Veralto Full timeJob SummaryWe are seeking a highly skilled Cash Recovery Specialist to join our team at Veralto Corporation. As a key member of our Credit and Collections Team, you will be responsible for the collection of assigned portfolios, ensuring timely payment and minimizing delinquency.Key Responsibilities:Reduce delinquency of assigned accounts through effective...
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Senior Collections Specialist
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Wood Dale, Illinois, United States Sterling Engineering Inc. Full timeJob OverviewAs a Field Service Technician at Sterling Engineering Inc., you will play a critical role in resolving customer issues and providing exceptional technical support. This is a unique opportunity to work with cutting-edge machinery across the United States, Canada, and Mexico, and to develop your skills in a fast-growing North American business with...