Customer Service Liaison

1 month ago


Wood Dale, Illinois, United States TEKsystems Full time
Job Summary

We are seeking a highly skilled and motivated Customer Service Representative to join our team at TEKsystems. As a key member of our customer support team, you will be responsible for providing exceptional service to our clients, resolving customer inquiries, and ensuring timely and accurate order fulfillment.

Key Responsibilities
  • Respond to customer inquiries via phone and email in a timely and professional manner
  • Process online orders and resolve any issues that may arise
  • Communicate with customers regarding order status, tracking information, and shipment details
  • Work closely with our sales team to execute sales efforts and promote our products and services
  • Collaborate with manufacturer partners to improve service levels and market share
Requirements
  • 1-2 years of customer service or retail experience
  • Excellent communication and problem-solving skills
  • Ability to work in a fast-paced environment and meet deadlines
  • Computer skills and data entry experience
About TEKsystems

We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe, and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. We are an equal opportunity employer and welcome applications from diverse candidates.



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