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Guest Services Representative

2 months ago

Dallas, Texas, United States Accor North America Full time
Key Responsibilities:
  • Exhibit thorough understanding of and adhere to all departmental policies, service protocols, and operational standards.
  • Proactively anticipate the needs of guests, ensuring prompt responses and acknowledging all visitors, regardless of the time of day or the level of activity.
  • Uphold a welcoming atmosphere at the front desk, providing exceptional service to enhance guest experiences.
Additional Expectations:
Maintain a professional demeanor and foster positive interactions with guests and team members alike, contributing to a harmonious work environment. Embrace opportunities for continuous improvement in service delivery, ensuring guest satisfaction remains a top priority.