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Research Center Operations Coordinator

1 month ago


Yorktown Heights, New York, United States CTG, Inc. Full time
Job Summary

CTG is seeking a highly organized and detail-oriented Research Center Operations Coordinator to support the Research Support Center (RSC) at the Thomas J. Watson Research Center in Yorktown Heights, NY.

Key Responsibilities
  • Provide exceptional customer service to researchers, fellows, and management, ensuring a high level of professionalism and attention to detail.
  • Perform various operational and administrative assistant tasks, including logistics for client engagements, special events, and backup support to the Yorktown Lobby Coordinator.
  • Act as a resource for research employees' work requests, including direct interface, form preparation, approval processing, and records retention.
  • Monitor the Research Support Center functional ID and distribute/assign requests to appropriate RSC team members.
  • Assist with operational inquiries, including travel, compliance, and logistical needs in support of client engagements.
  • Prepare visitor badges, handle unannounced visits, and process employee badges.
  • Complete annual security training and be aware of wireless access processes.
  • Understand the full scope of Site Operation Support and assist in resolving issues.
Requirements
  • Excellent customer service, interpersonal, and teamwork skills.
  • Proficient in Microsoft Suite programs, Mural, Box, Trello, and multi-tasking skills.
  • Nice to have experience with Ariba and Concur.
About CTG

CTG is a leading provider of digital transformation solutions and services that accelerate clients' project momentum and achievement of their desired IT and business outcomes. Our vision is to be an indispensable partner to our clients and the preferred career destination for digital and technology experts.

We are committed to cultivating a workplace that attracts and develops the best people, reflected by our recognition as a Great Place to Work-certified company in every country in which we operate.

CTG is an Equal Opportunity and Affirmative Action Employer, and we will consider for employment all qualified applicants including those with criminal histories in a manner consistent with the requirements of all applicable local, state, and federal laws.