Loan Servicing Operations Manager

3 days ago


Holyoke, Massachusetts, United States PeoplesBank Full time
Job Description

At PeoplesBank, we are committed to delivering exceptional customer service and maintaining a strong reputation in the industry. As a Loan Servicing Manager, you will play a critical role in ensuring the efficient and effective management of our loan servicing operations.

Key Responsibilities:
  • Safeguarding of Bank Assets: Oversee the safeguarding of bank assets, including mortgage and consumer loans, to ensure their accuracy and completeness.
  • Supervision of Loan Service Staff: Supervise and train loan service staff to ensure they have the necessary skills and knowledge to perform their duties effectively.
  • Vendor Management: Oversee the bank's vendor relationships, including collections, insurance, and real estate taxes, to ensure compliance with bank policy, state, and federal regulations.
  • Escrow Program Management: Direct the operations of escrowed payments and ensure the retention of the value of bank assets.
  • Customer Service: Provide strong customer service by working directly with customers to identify and implement payment plans, and resolving loan-related issues.
  • Regulatory Compliance: Ensure the accuracy of documentation and maintain a current system of record, while adhering to bank, federal, and state regulations.
Requirements:
  • Education and Experience: Bachelor's degree from a four-year college or university, or three to five years of related experience and/or training.
  • Skills: Strong analytical and problem-solving skills, with the ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, and governmental regulations.
  • Computer Skills: High-level ability with Word and Excel, with a working knowledge of all banking products, tax experience, and residential collections experience.


  • Holyoke, Massachusetts, United States PeoplesBank Full time

    Job DescriptionWelcome to PeoplesBank, a leader in green values, sustainable energy financing, and charitable giving. We operate in the best interest of our customers and strive to be an inclusive and engaging work environment. Our award-winning culture has earned us recognition as Best Place to Work and Best Local Bank.As a Loan Servicing Manager at...


  • Holyoke, Massachusetts, United States PeoplesBank Full time

    Job Title: Credit Underwriting ManagerWelcome to PeoplesBank, a leader in green values, sustainable energy financing, and charitable giving. We operate in the best interest of our customers and strive to be an inclusive and engaging work environment. Our award-winning culture has earned us recognition as Best Place to Work and Best Local Bank.Job...


  • Holyoke, Massachusetts, United States Walgreens Full time

    Job Summary: We are seeking a highly skilled and experienced Pharmacy Operations Manager to join our team at Walgreens. As a Pharmacy Operations Manager, you will be responsible for overseeing the day-to-day operations of our pharmacy, ensuring that our patients receive the highest level of care and service. **Key Responsibilities:** * Manage and...


  • Holyoke, Massachusetts, United States PeoplesBank Full time

    Job SummaryWe are seeking a highly skilled and experienced Credit Underwriting Manager to join our team at PeoplesBank. As a key member of our commercial lending department, you will be responsible for overseeing all aspects of credit underwriting, including loan policy administration, risk assessment, and credit risk review.Key ResponsibilitiesAdminister...


  • Holyoke, Massachusetts, United States C and L Management Group Full time

    Restaurant Operations Manager Job DescriptionAre you a seasoned leader with a passion for delivering exceptional customer experiences? We're seeking a skilled Restaurant Operations Manager to join our team at C and L Management Group.Key Responsibilities:Supervise and coordinate restaurant operations to ensure seamless execution of company policies,...


  • Holyoke, Massachusetts, United States PeoplesBank Full time

    Job DescriptionWelcome to PeoplesBank, a leader in green values, sustainable energy financing, and charitable giving. We operate in the best interest of our customers and strive to be an inclusive and engaging work environment. Our award-winning culture has earned us recognition as Best Place to Work and Best Local Bank.Job SummaryThe Commercial Portfolio...


  • Holyoke, Massachusetts, United States Mount Holyoke College Full time

    Job SummaryMount Holyoke College's Library, Information, and Technology Services (LITS) Division seeks a skilled technical leader to fill the role of Manager of Endpoint Services. This position is responsible for functional leadership, team performance, and service delivery related to endpoint engineering, desktop services, print management, computer labs,...


  • Holyoke, Massachusetts, United States Sealed Air Corporation Full time

    Job SummaryWe are seeking a highly skilled Manufacturing Operations Manager to join our team at Sealed Air Corporation. As a key member of our operations team, you will be responsible for ensuring the efficient and effective production of our products.Key ResponsibilitiesReview production schedules and make decisions regarding staffing, work procedures, and...


  • Holyoke, Massachusetts, United States C and L Management Group Full time

    {"Responsibilities": "Key ResponsibilitiesAs a Restaurant Operations Manager, you will be responsible for supervising assigned shifts and overall operations of the store in accordance with company policies, procedures, and standards.Key responsibilities include:Supervising hourly employees on assigned shifts at the direction of managementDirect...


  • Holyoke, Massachusetts, United States Stone Alliance Group Full time

    Job Title: Senior Vice President Enterprise Operations LeaderAt Stone Alliance Group, we are seeking a highly skilled and experienced Senior Vice President Enterprise Operations Leader to join our team. As a key member of our leadership team, you will be responsible for establishing a centralized operational service strategy that supports multiple banking...


  • Holyoke, Massachusetts, United States PeoplesBank Full time

    Job SummaryWe are seeking a highly skilled Cash Management Operations Supervisor to join our team at PeoplesBank. As a key member of our Cash Management department, you will be responsible for providing exceptional customer service and support to our bank and internal customers.The successful candidate will have a strong background in cash management and a...


  • Holyoke, Massachusetts, United States Crimson Solutions Full time

    About Crimson SolutionsCrimson Solutions is a leading provider of innovative IT solutions, dedicated to shaping the digital future of public administration and society. As a trusted partner, we protect the data of governments, companies, and citizens, ensuring digital sovereignty and trust.Job SummaryWe are seeking an experienced IT Security Manager for...


  • Holyoke, Massachusetts, United States Crimson Solutions Full time

    Secure the Future of Public AdministrationAs the largest state-owned IT company, we are shaping the path of public administration and society into the digital future. Our task has never been more important than it is today. We protect the data of the state, companies, and citizens, creating trust and guaranteeing the digital sovereignty of the state.Your...


  • Holyoke, Massachusetts, United States Holyoke Medical Center Full time

    Medical Director of Operating Room and Peri-Operative Services OpportunityHolyoke Medical Center is seeking a seasoned physician leader to serve as the Medical Director of the Operating Room and Peri-Operative Services. This is a high-level leadership position that will report directly to a member of the executive team.Key Responsibilities:Provide medical...


  • Holyoke, Massachusetts, United States Chipotle Mexican Grill Full time

    About the RoleWe are seeking a highly motivated and experienced Kitchen Leader to join our team at Chipotle Mexican Grill. As a Kitchen Leader, you will play a critical role in ensuring the quality and safety of our food, while also leading and developing our kitchen team.Key ResponsibilitiesFood Quality and Safety: Ensure that all food is prepared and...


  • Holyoke, Massachusetts, United States PeoplesBank Full time

    Job Title: FVP - Credit Underwriting ManagerWelcome to PeoplesBank, a leader in green values, sustainable energy financing, and charitable giving. We operate in the best interest of our customers and strive to be an inclusive and engaging work environment. Our award-winning culture has earned us recognition as Best Place to Work and Best Local Bank.Job...


  • Holyoke, Massachusetts, United States Center for Human Development Full time

    Job SummaryThe Center for Human Development seeks a highly skilled Assistant Manager to provide administrative and clinical supervision to Licensed Practitioners of the Healing Arts (LPHA) and Team staff. The ideal candidate will ensure clinical protocols and standards are consistent across disciplines, develop intervention strategies, and implement crisis...


  • Holyoke, Massachusetts, United States Trinity Solar Careers Full time

    Operations Specialist Job DescriptionAt Trinity Solar Careers, we're seeking a highly motivated and organized Operations Specialist to join our team. As a key member of our operations team, you will be responsible for ensuring the smooth execution of solar projects from contract signing to installation.Key Responsibilities:Act as a liaison between local and...


  • Holyoke, Massachusetts, United States Kirby Bates Associates Full time

    Job Title: Executive Director, Perioperative ServicesKirby Bates Associates is proud to partner with Valley Health System, Inc., Holyoke Medical Center, to lead a national search for their next Executive Director, Perioperative Services. This is an exceptional opportunity to join a dynamic team and contribute to the delivery of high-quality, patient-centered...


  • Holyoke, Massachusetts, United States ISO New England Full time

    Job Title: Network Services SupervisorISO New England is seeking a highly skilled Network Services Supervisor to join our team. As a key member of our IT department, you will be responsible for managing the daily operations and long-term network projects in support of our enterprise, markets, and planning network functions.Key Responsibilities:Lead and...