Project SME
2 weeks ago
Censeo Consulting Group is seeking a highly skilled and experienced Subject Matter Expert to join our team. As a key member of our team, you will play a critical role in supporting the GSA by providing customer engagement and operations planning, governance, strategic communications, transition readiness, and supplemental change management and customer support services as part of the E-Gov Travel Services (ETS) Program Management Office.
Key Responsibilities- Develop in-depth knowledge of client issues, needs, and contexts
- Share insights, results, and recommendations in a comprehensible manner through both written presentations/reports and interactions with teams/clients
- Work with client stakeholders and working groups to develop process maps, project plans, and identify opportunities for efficiencies and improvement
- Lead discrete deliverables and/or workstreams
- Support approving, initiating, planning, executing, and closing out projects
- Support the planning and management of meeting logistics, materials, and follow-up actions
- Develop correspondence for program leads to be sent to key stakeholders
- Proactively identify program risks and deploy mitigation strategies
- Drive alignment between ETS Shared Service and T&E policy and standards organizations
- Reduce cross-agency variances and streamline the design of any agency-unique needs to maximize the use of commercial solutions
- Mitigate transition risks using a comprehensive planning and rollout effort across Government with coordinated delivery commitments
- Coordinate agency ETS solution verification participation
- Maintain tools for integrated project management across agencies and ETSNext T&E Technology Managed Service Provider
- Facilitate and track interagency agreements and related service level agreements, schedules, cost, audit requirements, and other official information requests
- Bachelor's degree in business administration, public policy, or related field
- Mid-level: Minimum 4 years' experience in consulting, federal service, and/or related field
- Senior: Minimum 4 years' experience in consulting, federal service, and/or related field
- Strong analytical and problem-solving abilities with keen attention to detail
- Excellent communication and interpersonal skills for stakeholder collaboration
- Experience in at least one of the following: project management, communications, change management, travel service program, or federal technology implementation
- Understanding of Travel Service programs, policy, and technology, ideally with E-Gov Travel (ETS) a plus
- Experience with Travel and Expense Business and Process Analysis a plus
Censeo Consulting Group is a top Washington D.C.-based management consulting firm dedicated to helping public sector and non-profit clients build operational excellence, deliver better outcomes, and lower cost. We take a personalized approach to strategic consulting to solve our clients' most complex problems and build operational excellence that transforms their organizations, allowing them to better deliver on their public and social missions.
At Censeo, our award-winning culture means you'll join a tight-knit community of 75 brilliant and passionate colleagues. We are advocates for a better functioning public sector, and we're also good friends who know the names of each other's dogs. Our philosophy is horizontal, not hierarchical, and our open-door policy encourages a culture of entrepreneurship at all levels. We share successes, make decisions together, and foster an environment for those with initiative to lead. Our colleagues bring their own unique personalities to work every day and use them to help shape our growing firm in ways that reach far beyond client projects.
What We Offer- Competitive compensation and benefits package
- Paid vacation and sick leave
- Flexible and remote work opportunities
- Tuition and training reimbursement
Censeo is an equal opportunity employer. We are committed to providing equal opportunity to all applicants and employees in full compliance with all applicable state and federal laws prohibiting discrimination on the basis of race, color, age, gender, religion, national origin, disability, protected veteran status, or any other class protected by applicable state or federal law.
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