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Automotive Client Relations Coordinator

2 months ago

Orange, Texas, United States Team Granger Full time
Automotive Appointment Coordinator

Team Granger is a prominent player in the automotive industry, managing multiple locations with a vast inventory. We are seeking an Automotive Appointment Coordinator who is dedicated to providing outstanding customer service.

Key Responsibilities:

  • Handle all incoming calls and arrange sales appointments.
  • Conduct outbound calls and document customer feedback.
  • Schedule follow-up communications if appointments are not secured.
  • Verify scheduled appointments and reschedule those who did not show.
  • Update customer information in the database and create reminders for future contact.
  • Engage with customers based on current marketing strategies and respond to online inquiries.
  • Support additional tasks as assigned and achieve monthly targets.

Qualifications:

  • High School Diploma or equivalent is required.
  • Prior experience in telemarketing or customer service is advantageous.
  • Strong communication skills and the ability to thrive in a dynamic environment.
  • Proficient in computer applications, particularly Microsoft Word, and data entry.

What We Provide:

  • Extensive training and growth opportunities.
  • Competitive salary and benefits package, including health, vision, and dental coverage.
  • 401K plan and educational assistance programs.

If you are enthusiastic about delivering exceptional customer service and wish to be part of a respected automotive team, we encourage you to consider this opportunity.