Customer Service Specialist
6 days ago
Lori Pons - State Farm Agent is a leading insurance agency seeking an organized and efficient professional to support insurance agents in gaining and keeping customers.
Estimated Salary$40,000 - $60,000 per year, plus commission/bonus
Job DescriptionAs a Customer Service Specialist on our team, you will be responsible for establishing customer relationships and providing prompt, accurate, and friendly service. You will use a customer-focused approach to educate customers about insurance options and promote the development of our business.
Responsibilities:- Establish customer relationships and follow up with customers as needed
- Provide customer service, including responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification
- Use a customer-focused review process to educate customers about insurance options
- Dedicated to customer service
- Sales experience preferred
- Able to obtain Property and Casualty License
- Able to obtain Life/Health License
- Able to achieve mutually agreed upon marketing goals
- Salary plus commission/bonus
- Paid time off (vacation and personal/sick days)
- Health benefits
- Profit sharing
- Growth potential and opportunity for advancement within the office
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