Business Solutions Expert
3 weeks ago
We are looking for a skilled Customer Support Specialist to join our team at EPM. As a key member of our client support team, you will provide exceptional support to clients, resolve technical challenges, and ensure optimal equipment operation.
Main Responsibilities:
- Respond promptly to client requests and deliver results that meet their needs.
- Monitor product requirements and maintain proactive supply delivery to ensure seamless operations.
- Support the supply chain and device inventory control processes.
- Perform routine maintenance tasks to prevent equipment downtime.
- Provide outstanding customer service to create memorable experiences.
Requirements:
- A high school diploma or equivalent is required.
- Exceptional customer service, organizational, and time management skills are essential.
- Innovative thinking, teamwork, and goal-oriented mindset are highly valued.
- Demonstrated hands-on technical aptitude and ability to learn new technologies.
Company Overview:
EPM offers true technology management solutions. We assess client needs and craft personalized solutions to enhance performance, profitability, and minimize waste.
Estimated Salary: $70,000 - $90,000 per year, based on industry standards and location.
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