Business Solutions Expert

3 weeks ago


Laguna Hills, California, United States EPM Full time
Job Role

We are looking for a skilled Customer Support Specialist to join our team at EPM. As a key member of our client support team, you will provide exceptional support to clients, resolve technical challenges, and ensure optimal equipment operation.

Main Responsibilities:

  • Respond promptly to client requests and deliver results that meet their needs.
  • Monitor product requirements and maintain proactive supply delivery to ensure seamless operations.
  • Support the supply chain and device inventory control processes.
  • Perform routine maintenance tasks to prevent equipment downtime.
  • Provide outstanding customer service to create memorable experiences.

Requirements:

  • A high school diploma or equivalent is required.
  • Exceptional customer service, organizational, and time management skills are essential.
  • Innovative thinking, teamwork, and goal-oriented mindset are highly valued.
  • Demonstrated hands-on technical aptitude and ability to learn new technologies.

Company Overview:

EPM offers true technology management solutions. We assess client needs and craft personalized solutions to enhance performance, profitability, and minimize waste.

Estimated Salary: $70,000 - $90,000 per year, based on industry standards and location.



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