IT Support Specialist

2 days ago


Anaheim, California, United States Golden Acorn Casino Full time
Job Summary

We are seeking a highly skilled IT Support Technician to join our team at Golden Acorn Casino. As an IT Support Technician, you will be responsible for maintaining and troubleshooting computer systems, hardware, and software to ensure seamless operations.

Key Responsibilities
  • Maintain and troubleshoot computer systems, hardware, and software to ensure seamless operations
  • Provide technical support to end-users, resolving issues and answering questions
  • Document and maintain hardware and software systems, including upgrades and replacements
  • Support and maintain Windows and CMS user account information, including rights, security, and systems groups
  • Install and resolve technical issues with Microsoft operating systems and Office Suites
  • Perform PC/workstation configuration, OS installs, and relocating PCs, servers, and printers
  • Maintain networked and local printers, including CMS embossers and printers
  • Switch/hub installation and IP configuration changes on desktops/servers
  • Communicate all systems problems to the IT manager
Requirements
  • One to two years technical training or degree; RS6000 experience; knowledge of Windows OS and Office Suite
  • Basic understanding of networking
  • Self-motivated and a fast learner; strong communication skills; ability to manage multiple tasks with excellent time management skills
  • A+ certification within the first 90 days of employment


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