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Customer Service Representative

1 month ago


Clearwater, Florida, United States KLM RENTAL GROUP Full time
Job OverviewAs a Customer Service Representative with KLM Rental Group, you will play a key role in delivering exceptional customer experiences at our airport operations. Your primary responsibility will be to assist our frequent and premium customers with their rental needs, providing them with personalized service and ensuring their travel experience is seamless and enjoyable.

Key Responsibilities:
Process rentals for loyalty program members
Offer products and services to enhance customer experience
Provide excellent customer service to improve customer satisfaction

Perks of the Job:
Bi-weekly hourly wage plus commission/incentive
On-the-job training
Employee discounts on car rentals and Avis/Budget cars

Requirements:
High School Diploma or equivalent
Valid Driver's License
Basic computer skills (typing, data entry)
Engaging personality and effective verbal communication skills
Willingness to work outdoors
Flexibility to work all shifts
Ability to sit, stand, and type for prolonged periods and drive various vehicles
Must be 18 years of age and legally authorized to work in the United States