General Manager II

2 weeks ago


Abington, Massachusetts, United States Advance Auto Parts Full time
Job Description

As a General Manager at Advance Auto Parts, you will be responsible for leading a high-performing team to drive sales growth, improve customer satisfaction, and maintain operational excellence. This is a challenging and rewarding role that requires strong leadership, communication, and problem-solving skills.

Key Responsibilities:
  • Achieve overall store sales goals and service objectives
  • Manage and grow Professional Customer relationships/sales, including building and holding team accountable to executing Customer action plans
  • Selection, hiring, development, performance mgmt., coaching, scheduling and engagement of store Team Members
  • Ensure execution of all inventory and operational standards
  • Coach all Team Members to deliver on Customer expectations (DIY and Professional)
  • Manager on duty responsibilities (touch base/coaching, floor/phone mgmt., task assignment and completion, safety, open/close duties)
  • Ability to lead change management
  • Embrace diversity and foster a respectful environment for both Customers and Team Members
Requirements:
  • 2-3 years of experience managing a team of Team Members in a fast-paced and highly dynamic retail environment
  • Successful experience managing profitability; proven financial and business acumen
  • High school diploma or general education degree (GED), Bachelors degree in business or a related area preferred
  • Must have a valid driver's license
  • ASE certification preferred, but not required
Work Environment:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job, with or without reasonable accommodation. While performing the duties of this job, the employee is usually working inside; however, they will occasionally be outside and exposed to various weather conditions while performing such tasks as installing batteries and wiper blades.


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