Accounting Operations Coordinator
4 days ago
Spire Hospitality, LLC is a reputable hospitality company that values exceptional service and attention to detail. We are dedicated to delivering unparalleled experiences for our guests.
Salary
The salary for this position is $19.25 per hour, providing a competitive income for individuals who excel in accounting operations and guest services.
Job Description
As an Accounting Operations Coordinator at Spire Hospitality, you will extend a warm welcome to our guests and deliver exceptional service throughout their stay. This role requires unparalleled service, courtesy, and care to our guests by responding promptly and effectively to guest questions and requests. You will also demonstrate exceptional attention to detail in preparing daily reports and make corrections and adjustments via the computer system. Your dedication to guest satisfaction and meticulous attention to closing and resetting systems will elevate our standards.
Key Responsibilities:
• Deliver exceptional service to guests
• Prepare daily reports with attention to detail
• Make corrections and adjustments via the computer system
• Conduct check-ins, check-outs, and answer phone calls with professionalism
• Resolve guest concerns with attentive service recovery
Hotel Specific:
This position offers a comprehensive benefits package, including opportunities for growth and development within the company.
Physical Demands:
• Ability to lift, carry, push or pull 10 lbs
• Standing and moving about in the guest services and restaurant/bar areas throughout the shift
Qualifications:
• Education: High school diploma or its equivalent
• Experience: 1-year experience as a Guest Services Agent required, hotel experience preferred
• Knowledge of accounting operations
• Basic mathematical skills to prepare financial reporting
• Full understanding and comfort working on a computer with MS Suite
• CPR/First Aid Certification
• Strong communication and interpersonal skills
• Ability to work effectively in a team environment
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