Service Advisor

2 weeks ago


Toledo, Ohio, United States Puente Hills Volkswagen Full time
Job Summary

Puente Hills Volkswagen is seeking a skilled Service Advisor to join our team. As a Service Advisor, you will play a critical role in ensuring our customers receive exceptional service and support.

Key Responsibilities
  • Provide prompt and friendly greetings to customers
  • Listen to customers' descriptions of problems or services needed
  • Prepare repair orders and communicate effectively with customers and technicians
  • Schedule appointments and set up loaner cars as needed
  • Verify insurance and ensure customers' needs are understood by technicians
Requirements
  • Proven record of achieving exceptional customer satisfaction
  • Past experience as a service advisor, assistant lane manager, or service consultant
  • Strong communication and interpersonal skills
  • Ability to work in a fast-paced environment and prioritize tasks effectively
Benefits
  • Competitive pay and commission-based compensation
  • Flexible working hours and opportunities for advancement
  • Health insurance and 401(k) plan
  • PTO and sick leave

Puente Hills Volkswagen is an equal opportunity employer committed to diversity and inclusion. We prohibit discrimination and harassment of any kind based on protected characteristics.


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