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Sales and Relationship Advisor

2 months ago

Toledo, Ohio, United States Huntington National Bank Full time

Job Summary:

Huntington National Bank is seeking a highly motivated and experienced Sales and Relationship Advisor to join our team. As a Sales and Relationship Advisor, you will be responsible for generating and expanding client relationships by providing expert payment solutions and recommendations in the small business space from $0-$3 million.

Key Responsibilities:

  • Actively prospect and build relationships with new clients, converting leads into valuable partnerships.
  • Sell a range of solutions (Visa, Mastercard, Amex, Discover, check processing, gift cards, ACH) and navigate complex hardware and software needs.
  • Build pipeline, convert leads, navigate complex hardware and software needs, and close deals, consistently exceeding daily and weekly targets.
  • Collaborate with various bank units to identify cross-selling possibilities and maximize client profitability.
  • Resolve client concerns and build long-lasting relationships based on expertise and exceptional service.
  • Teach, coach, motivate, drive merchant education and sales growth within your respective branch coverage area.
  • Accurately report out all leads, opportunities and status updates within the CRM and understand trends in your sales behaviors by using dashboards and reports.
  • Leverage partners to learn products and services for cross sales opportunities.

Requirements:

  • Bachelor's Degree
  • At least 2 years of proven sales/inside sales experience in financial services and the ability to close deals and achieve ambitious targets.

Preferred Qualifications:

  • 2-5 years of merchant services sales experience, including in a call center environment
  • Exceptional communication and relationship-building skills.
  • Previous sales expertise in the small business space from $0-$3 million in annual sales.
  • Expertise in virtual sales in a call center environment.
  • Ability to multitask and juggle complex tasks in a fast-paced environment.
  • Strong problem-solving skills and a customer-centric approach.
  • Participate in occasional team meetings.
  • Thorough knowledge of various software programs including Word and Excel, and the ability to quickly learn additional systems/software. Ability to utilize technology effectively to manage your workload and client relationships.
  • Approach challenges creatively and find solutions that benefit both clients and the bank.
  • Fluency in an additional language
  • Proficiency in Salesforce