Field Service Engineer

5 days ago


Toledo, Ohio, United States Veralto Full time
About the Role

As a Field Service Engineer at Veralto, you will be the face of our company, providing exceptional service and support to our customers. Your primary responsibility will be to ensure that our customers' equipment is running smoothly and efficiently, and to provide expert technical support when needed.

Key Responsibilities
  • Provide ongoing care and support for our customers' equipment, ensuring it is running at optimal levels.
  • Install our products and solutions at customer locations, ensuring seamless integration and minimal disruption.
  • Diagnose and resolve challenges and problems, using your technical expertise to find creative solutions.
  • Become a trusted advisor and partner for our customers, developing strong relationships and driving results.
  • Extend our Videojet footprint in the market by promoting our service agreements and newer technology.
Requirements
  • Problem-solve using available resources and creative solutions to resolve customer issues and know when to ask for help.
  • Partner with customers to assess their needs, manage their expectations, and drive results.
  • Proactively listen to customers, anticipate their needs, follow through, and work towards a mutually agreeable solution.
  • Collaborate with teammates, managers, and customers to achieve common goals.
What We Offer

We offer a competitive compensation package, including a base salary, unlimited bonus opportunities, full medical on day one, parental benefits, a phone, and a company car. We also provide a comprehensive package of benefits, including paid time off, medical/dental/vision insurance, and 401(k) to eligible employees.

We value diversity and the existence of similarities and differences, both visible and not, found in our workforce, workplace, and throughout the markets we serve. Our associates, customers, and shareholders contribute unique and different perspectives as a result of these diverse attributes.



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