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Medical Front Desk Agent

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Fort Lauderdale, Florida, United States Reclamation Center, LLC Full time
{"Job Title": "Medical Front Desk Agent", "Job Summary": "We are seeking a highly skilled and organized Medical Front Desk Agent to join our team at Reclamation Center, LLC. As a Medical Front Desk Agent, you will be responsible for providing exceptional customer service to our guests and staff, ensuring a smooth and efficient experience for all.

Responsibilities:

* Greet and welcome guests/staff in a friendly and professional manner
* Check-in and check-out guests/staff, ensuring accuracy of information
* Answer phone calls and respond to staff inquiries
* Assist with project planning and coordination
* Provide exceptional customer service to ensure staff satisfaction
* Enter and update staff information in the calendar system
* Serve as a personal assistant to staff, fulfilling their requests and needs
* Manage calendars and schedule appointments
* Assist with order entry and processing
* Perform proofreading tasks to ensure accuracy of documents

Requirements:

* 2 years of experience in a behavioral health hospital (preferred)
* Medical Assistant background
* Bilingual: English and Spanish
* Strong customer service skills with the ability to handle difficult situations calmly and professionally
* Excellent communication skills, both verbal and written
* Proficient in using computer systems and software applications
* Detail-oriented with strong organizational skills
* Ability to multitask and prioritize tasks effectively
* Previous experience in a dental office or as a dental receptionist is a plus
* Knowledge of customer support principles and practices
* Ability to maintain confidentiality of guest information

What We Offer:

* Competitive pay and benefits packages
* Full-time position with opportunities for growth within the company
* Motivated individual with excellent customer service skills

If you are a motivated individual with excellent customer service skills, we would love to hear from you. Please submit your application online.", "Job Type": "Part-Time", "Pay": "$16.00 per hour", "Expected Hours": "Monday to Thursday 9Am to 5PM", "Education": "High school or equivalent (Preferred)", "Work Location": "In person - Hollywood, FL 33024"}