JIRA System Administrator

1 month ago


Arlington, Virginia, United States GCyber Full time
Job Title: JIRA Administrator

GCyber is seeking a highly skilled JIRA Administrator to support the modernization of DISA's Secure Web Services (SWS) environment. The successful candidate will be responsible for configuring and maintaining JIRA dashboards and workflows to streamline cloud systems deployment and management.

Key Responsibilities:
  • Functional Analysis & Improvement: Conduct thorough analysis of current JIRA functionality, documenting the existing framework and identifying opportunities for enhancement to align with operational goals.
  • JIRA Administration: Customize JIRA filters, reporting, dashboards, workflows, fields, and overall JIRA administration to meet the unique demands of projects and teams.
  • Permission Management: Manage user permissions meticulously across various tools, ensuring secure and efficient workflow.
  • Tool Compatibility & Testing: Proactively test new versions of tools and plug-ins, guaranteeing compatibility and smooth integration into existing systems.
  • JIRA System Analysis & Continuous Improvement: Analyze and review current JIRA functionality, documenting the existing framework and identifying opportunities for enhancement to ensure tools are aligned with program goals.
  • JIRA Improvement Implementation: Support JIRA improvement efforts, including projects, workflow configurations, permissions, and user integration.
  • Data Management & Analytics: Review incident ticket data to ensure data accuracy for analytics and reporting, informing data-driven IT support decisions.
Requirements:
  • Active DoD Top Secret/SCI clearance and eligibility to obtain and maintain a CI Poly.
  • DoD 8570 IAT Level II certification (e.g., CCNA Security, CySA+, GICSP, GSEC, Security+ CE).
  • BA/BS degree and 4-8 years prior relevant experience; additional experience may be considered in lieu of degree.
  • Minimum of 3+ years hands-on experience working with the Atlassian product suite, with specific focus on JIRA as an Administrator.
  • Ability to construct custom dashboards using various filter types in JIRA.
  • Ability to construct Confluence pages and integrate JIRA projects with Confluence pages.
  • Scripting experience (e.g., bash, python, perl) desired.

GCyber is an Equal Opportunity Employer, committed to a fair and inclusive application process. We consider all applicants without regard to race, color, religion, age, ancestry, ethnicity, gender, gender identity, gender expression, sexual orientation, veteran status, or disability.



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