Hotel Front Desk Night Auditor
3 weeks ago
About the Role:
We are seeking a detail-oriented and customer-focused Night Auditor to join our team at AmericInn by Wyndham Duluth South. As a Night Auditor, you will be responsible for ensuring the accuracy of financial records, reconciling credit card transactions, and producing daily, weekly, and monthly reports for hotel management.
Responsibilities:
- Reconcile all credit card transactions, financial records, occupancy percentages, room charges, final bill preparation, and cash drawer activity after a thorough audit process
- Produce and distribute daily, weekly, and monthly reports to hotel management, department heads, and general manager
- Process additional administrative, bookkeeping, and accounting procedures as required
- Execute front desk clerk duties as required, such as processing reservations and check-ins, delegating housekeeping, security, and service requests, responding to guest inquiries, and resolving guest complaints as needed
Requirements:
- Computer proficiency is required; experience with accounting or reservation software is preferred
- Requires a flexible schedule that allows for overnight shift hours
- Front desk clerk duties, guest services, night auditor or previous hospitality experience is preferred but not required
- Diploma or equivalent from high school is required; some college is desired
- Excellent customer service and communication skills are required
About Us:
At AmericInn by Wyndham Duluth South, our number one priority is making our guests feel right at home. We offer comfortable accommodations and a caring staff that ensures every stay is memorable—whether you're traveling for business, visiting old friends, or discovering a new destination on your own.
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