Warehouse Customer Service Associate

2 days ago


Mount Juliet, Tennessee, United States GEODIS Full time
GEODIS
Job Summary

We are seeking a highly skilled Customer Service Representative to join our team at GEODIS. As a key member of our customer-facing team, you will be responsible for providing exceptional service to our clients, ensuring their needs are met and exceeded.

Key Responsibilities
  • Interact with customers via phone, email, or in-person to receive orders or changes in service
  • Adjust complaints concerning billing or service rendered
  • Process and input all customer orders and receipts
  • Coordinate special, last-minute shipping requests with the transportation departments
  • Trace orders as required and notify customers of any activity concerning their merchandise
  • Report customer feedback to management
Requirements

To be successful in this role, you will need to possess excellent communication and problem-solving skills, as well as the ability to work in a fast-paced environment. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply.


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