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Customer Service Representative

2 months ago

Mount Juliet, Tennessee, United States Jeff Gannon - State Farm Agent Full time
About the Role

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our team, you will play a vital role in delivering exceptional customer experiences and helping our clients achieve their goals.

Key Responsibilities
  • Provide prompt and accurate customer service, responding to inquiries and resolving issues in a timely and professional manner.
  • Establish and maintain strong relationships with clients, understanding their needs and preferences to deliver tailored solutions.
  • Work collaboratively with our team to achieve sales and customer service goals, leveraging your skills and expertise to drive results.
  • Stay up-to-date with industry developments and product offerings, using this knowledge to educate clients and provide informed advice.
Requirements
  • Property & Casualty License (must be able to obtain)
  • Life & Health License (must be able to obtain)
  • Excellent Communication Skills - Written, Verbal, and Auditory
  • Self-Motivated
  • Dedicated to customer service
  • Able to effectively relate to a customer, answer their questions, and anticipate their needs.
What We Offer
  • Simple IRA
  • Health Coverage with a Monthly Stipend
  • Salary & Commission/Bonus
  • Paid Time Off (Vacation and Personal/Sick Days)
  • Valuable Work Experience
  • Licensing Reimbursement (After 3 Months)
  • Growth Potential & Opportunity for Advancement within my Agency
  • Agent Aspirant Program for Individuals Aspiring to Own a Business
About Our Agency

Jeff Gannon's State Farm Agency is a leading provider of insurance and financial services, dedicated to helping our clients achieve their goals and protect their assets. With a team of experienced professionals and a commitment to excellence, we strive to deliver exceptional customer experiences and build long-term relationships with our clients.

We are proud to have been recognized as one of the top insurance agencies in our community, and we are committed to continuing this tradition of excellence. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.