Principal Program Lead, Menu Strategy

4 weeks ago


Atlanta, Georgia, United States Chick-fil-A Full time
Job Title: Principal Program Lead, Menu Strategy

About the Role:

This is a unique opportunity to join the Chick-fil-A team as a Principal Program Lead, Menu Strategy. As a key member of the Restaurant Experience team, you will play a critical role in shaping the company's menu and packaging strategy. Your expertise will help drive innovation, growth, and customer satisfaction.

Responsibilities:

  • Menu and Packaging Strategy: Develop and implement a comprehensive menu and packaging strategy that aligns with the company's overall business objectives.
  • 5-Year Innovation Pipeline: Create a product roadmap and gain senior leadership alignment to shape future investment in menu changes, equipment needs, and restaurant kitchen designs.
  • Menu Communications Planning & Measurement: Recommend optimal product mix for rollout communications plan and co-lead the 3-Year communications plan with the Brand Advertising & Media team.
  • Build Organizational Awareness: Partner with stakeholders to build organizational awareness of menu and packaging strategy and serve as a liaison with the Customer Digital Experience team.

Requirements:

  • Minimum of 8 years' experience working in or consulting to business strategy and/or brand management.
  • Exceptional interpersonal and communication skills, with the ability to build solid working partnerships across functional groups.
  • Proven success in influencing at multiple levels across an organization.
  • Comfortable and confident presenting content/strategy to multiple levels of leadership.

Preferred Qualifications:

  • 10 years of experience working in or consulting to business strategy and/or brand management.

Travel Requirements: 20%

Required Level of Education: Bachelor's Degree

Preferred Level of Education: Master's Degree

Major/Concentration: Business Administration, Marketing or similar



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