Pharmacy Customer Service Representative

3 weeks ago


Jamestown, New York, United States Walgreens Full time

About the Role: As a Pharmacy Customer Service Associate at Walgreens, you will be part of a dynamic team that delivers exceptional customer experiences in a fast-paced pharmacy environment. The ideal candidate is fluent in English, has strong communication skills, and can work effectively in a collaborative setting.

Key Responsibilities:
• Provide top-notch customer service by greeting customers, answering their queries, and resolving any issues efficiently.
• Work closely with pharmacists to ensure accurate prescription filling, adherence to company policies, and compliance with state and federal regulations.
• Maintain a clean, organized store environment, including counters, shelves, and inventory management.

Requirements and Qualifications:
• Must be fluent in reading, writing, and speaking English (except in Puerto Rico).
• Ability to work flexible hours, including evenings and weekends.
• Preferably 6 months of experience in retail or a related field.
• Good math skills for accurate prescription filling, and good computer skills are essential.

Preferred Qualifications:
• Prior work experience with Walgreens would be an advantage.
• Knowledge of store inventory control and PTCB certification are desirable.

Compensation Package:
We offer a competitive salary range of $35,000 - $55,000 per year, based on location, experience, and qualifications. Our comprehensive benefits package includes medical, dental, and vision insurance, as well as opportunities for professional growth and development.



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