Operations Coordinator

4 days ago


Mt Pleasant, South Carolina, United States Johnson & Johnson Full time
Customer Service Role
Johnson & Johnson is seeking a Customer Care Specialist to join our team. In this role, you will be responsible for handling incoming phone calls and emails, providing requested documents and information, and contributing to a positive customer experience.

Key Responsibilities:
* Handle incoming telephone calls and emails with a friendly and respectful demeanor
* Provide requested documents and information to customers
* Enter file notes to document conversations and information provided during phone calls
* Contribute to team effort by accomplishing various tasks as assigned

Requirements:
* High School Diploma or equivalent
* Minimum of six months to three years clerical and/or customer service experience within a call center environment preferred
* Ability to type 30-50 WPM and answer phones with moderate to strong customer service skills
* Effective communication skills and ability to manage multiple tasks

Salary Range:$48,000 - $65,000 per year

About Us:
Johnson & Johnson is a leading healthcare company dedicated to improving the lives of people around the world. Our team is committed to providing exceptional customer service and support to our customers.

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