Claims Representative

6 days ago

Cincinnati, Ohio, United States Cincinnati Insurance Company, Inc. Full time
About the Role

We are seeking a skilled Claims Representative to join our team at the Cincinnati Insurance Company, Inc. This is an exciting opportunity to work in a dynamic and customer-focused environment, where you will have the chance to make a real difference in the lives of our policyholders.

Key Responsibilities
  • Investigate and evaluate multi-line insurance claims through personal contact to ensure accurate settlements.
  • Interview insureds, claimants, and witnesses to gather information and assess damages.
  • Consult police and hospital records to verify claim details.
  • Evaluate claim facts and policy coverage to determine liability and settlement amounts.
  • Inspect property and auto damages and write repair estimates to ensure fair compensation.
  • Prepare reports of findings and secure settlements with insureds and claimants.
  • Use claims-handling software, company car, and mobile applications to adjust losses in a paperless environment.
  • Provide superior and professional customer service to policyholders and agents.
Requirements
  • Availability and communicativeness during regular business hours.
  • A desire to learn about the insurance industry and provide a great customer experience.
  • The ability to work unsupervised and make decisions independently.
  • Excellent verbal and written communication skills.
  • Strong interpersonal skills and ability to build relationships with policyholders and agents.
  • Excellent problem-solving, negotiation, organizational, and prioritization skills.
  • A valid driver's license.
Preferred Qualifications
  • One or more years of claims handling experience.
  • AINS, AIC, or CPCU designations.
  • Bachelor's degree or equivalent experience.
What We Offer
  • A competitive salary range of $55,000 - $76,000 annually, based on education, experience, location, knowledge, skills, and abilities.
  • An annual cash bonus and stock incentives based on company and individual performance.
  • A company car and company stock options, including Restricted Share Units and Incentive-based stock options.
  • Paid time off (PTO) and 401K with 6% company match.
About Us

The Cincinnati Insurance Company, Inc. is a relationship-based organization that values diversity and inclusion. We provide equal employment opportunity to all qualified persons without regard to race, creed, color, sex, including sexual orientation, gender identity, and transgender status, religion, national origin, age, disability, military service, veteran status, pregnancy, AIDS/HIV or genetic information, or any other basis prohibited by law.

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