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Business Operations Analyst

2 months ago

Baltimore, Maryland, United States GD Resources LLC Full time
Job Description

GD Resources LLC is a Veteran Women-Owned Business Management and Information Technology company committed to excellence. We offer dynamic opportunities for veterans and professionals alike to contribute to innovative projects and drive success in a collaborative and supportive environment.

Job Summary:

We are seeking a highly skilled Business Operations Analyst to join our team. The ideal candidate will have a strong understanding of business management and IT, with experience in analyzing and improving business processes.

Key Responsibilities:

  • Business Analysis: Build requirements for the Unified Scholarship Application system using interviews, document analysis, requirements workshops, business process descriptions, use cases, scenarios, business analysis, task, and workflow analysis using charts and diagrams.
  • Requirements Management: Evaluate information gathered from multiple sources to reconcile requirements conflicts, decompose high-level requirements information into detailed requirements, and distinguish user requests from the underlying existing needs.
  • Stakeholder Management: Communicate and collaborate with external and internal project stakeholders to analyze information needs and functional requirements and deliver the State SDLC artifacts.
  • Best Practices: Implement and apply best practices such as the International Institute of Business Analysis (IIBA) Business Analysis Body of Knowledge (BABOK) in requirements definition and management.
  • Documentation: Document requirements in acceptable industry standards.
  • Process Improvement: Study current system capabilities, identifying improvements in current system processes and functionality to recommend modifications in preparation for major system installations.
  • Control Recommendations: Recommend controls by identifying existing problems to write to-be procedures.
  • Reporting: Prepare milestone status reports and deliveries/presentations on the system concept for colleagues, subordinates, and end-user representatives.
  • User Guides: Create user guides and functional and non-functional requirement specifications of current and future systems.
  • Testing: Develop and maintain test plans, cases, and scripts. Conduct functional testing prior to user acceptance testing (UAT).

Requirements:

  • Experience: Must have five (5) years of computer experience working independently or under general direction on complex large-scale cloud-based applications.
  • Knowledge: Demonstrate an understanding of common challenges and how to document application development or software implementations to meet requirements for reports, interfaces, data conversion, and added functionality.
  • Preferred Knowledge: Preferred knowledge of MHEC financial aid systems.
  • Education: Bachelor's Degree from an accredited college or university in Computer Science, Information Systems, Engineering, Business, or other related scientific or technical discipline.

What We Offer:

Full Time
$90,000 - $100,000
Medical & Dental
PTO