Industrial Equipment Service Engineer
2 weeks ago
Field Service Engineer
We are seeking a dedicated Field Service Engineer to oversee the installation and maintenance of industrial machinery at client locations. The responsibilities include:
- Maintaining and servicing existing machinery at client sites to ensure optimal performance and adherence to specifications. This includes troubleshooting to identify and resolve issues.
- Commissioning new machinery at customer locations, ensuring proper mechanical and electrical installation for successful start-up.
- Conducting warranty service calls to diagnose equipment issues and performing follow-up visits to guarantee high levels of customer satisfaction.
- Monitoring inventory of spare parts at customer sites and utilizing sales techniques to enhance spare parts sales.
- Collaborating with the Engineering department to propose enhancements for equipment design and to address recurring manufacturing and design challenges.
- Identifying opportunities for equipment upgrades and new business, while promoting the benefits of Performance Partnership Contracts (PPCs).
- 5 to 7 years of experience in an industrial setting with a focus on machinery maintenance and commissioning.
- Proficient in PLC troubleshooting and edits, specifically with Allen Bradley and Siemens systems.
- Ability to read and interpret electrical schematics; familiarity with mechanical drawings is advantageous.
- Understanding of pneumatic systems.
- Willingness to travel extensively, up to 80% globally, and must be able to obtain a valid passport.
- Strong computer skills are essential.
- Professional demeanor with a customer-centric approach.
- Bachelor's degree in Engineering or equivalent experience.
- Must have reliable transportation for travel to various client locations, with reimbursement available.
- Experience in a foundry environment is a plus.
- Preferred locations include areas near major airports.
- 10% bonus potential.
- Comprehensive medical, dental, and vision coverage, along with FSA/HSA options.
- Competitive 401(k) matching.
- Employee Assistance Program.
- Company-sponsored life and disability insurance.
- Discount programs available.
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