Customer Service Representative

7 days ago


Minnetonka, Minnesota, United States Experis Full time
Customer Service I Role

Experis IT ManpowerGroup has partnered with a leading Medical device Co in the Minnetonka MN area to fill a Customer Service I position. This is an Onsite – part-time role.

Job Summary

We are seeking a highly skilled and detail-oriented individual to join our team as a Customer Service I. The successful candidate will be responsible for providing exceptional customer service, utilizing a database to retrieve customer information, and working with complex computer applications.

Key Responsibilities
  • Provide information to customers via inbound or outbound calls.
  • Utilize a database to retrieve customer or company information.
  • Learn and follow detailed instructions, use a variety of resources, and possess good organizational skills to provide accurate information.
  • Organize and handle calls with speed and accuracy, working with complex computer applications and resource materials.
  • Use multiple operating environments (Windows, DOS, Mainframe).
  • Order requests, order follow-up, and redirecting to the right spot.
Requirements
  • 0-3 years' experience required.
  • Basic computer skills and professional communication written and verbal communication.

This is an excellent opportunity to join a dynamic team and contribute to the success of our client. If you are a motivated and detail-oriented individual with excellent communication skills, we encourage you to apply for this exciting role.



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