Insurance Experience Specialist

5 days ago


Richmond, Texas, United States Rock Nelson - State Farm Agent Full time
Job Description

We are seeking a skilled and motivated individual to join our team as a Customer Service Representative. This role involves working closely with customers to understand their insurance needs, providing personalized solutions, and ensuring seamless service delivery.

Key Responsibilities:
  • Develop and implement effective customer engagement strategies to build long-term relationships.
  • Provide expert advice on insurance options, coverage, and policy changes to ensure customers have the best possible outcomes.
  • Work collaboratively with the team to resolve customer complaints and issues efficiently.
Benefits and Advantages:
  • A comprehensive training program helps you develop the skills and knowledge needed to excel in this role.
  • A competitive salary and bonus structure provides a stable financial foundation.
  • The opportunity to work in a dynamic and supportive team environment.
  • Professional growth and development opportunities within the agency.
Requirements and Qualifications:
  • Strong communication and interpersonal skills are essential for success in this role.
  • A self-motivated and proactive approach to problem-solving is highly valued.
  • Attention to detail and dedication to customer satisfaction are critical components of this role.
  • Able to work effectively in a team environment and build strong relationships with customers.
  • A Property and Casualty license is required, with the ability to obtain a Life and Health license.
Salary Information:

The estimated annual salary for this position is around $45,000-$65,000, depending on experience and performance. In addition to a competitive salary, this role also offers a bonus structure based on sales and customer satisfaction targets.



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