Technical Business Solutions Specialist
4 weeks ago
Job Summary
We are seeking a highly skilled Technical Business Solutions Specialist to join our team at ScotiaTech. As a key member of our Global HR Technology team, you will be responsible for providing technical support and expertise to ensure the smooth operation of our HR systems.
Key Responsibilities
- Provide 2nd level technical support to supported Global HR Technology applications
- Investigate problem logs and escalate to 3rd level support or vendors as needed
- Develop and maintain accurate and up-to-date operational manuals
- Identify improvements to operational support activities
- Work with users, technical groups, vendors, and other analysts to develop requirements
- Manage code promotions on all servers within their jurisdiction
Requirements
- Strong working knowledge of administrating and optimizing databases, web applications, servers, and desktop tools
- Thorough understanding of desktop and server operating systems (Windows/Linux)
- Programming skills to develop installation scripts for the deployment of developed software solutions
- Strong problem-solving skills to troubleshoot problems across different environments, systems, and networks
- Advanced working knowledge in 6 or more of the following technical tools/environments: Microsoft SQL Server 2019 and above, scripting basics, MS SQL Server Administration, Microsoft 2019 Server with IIS 8-10, understanding of encryption algorithms, understanding of Azure basics, understanding of Red Hat Linux, and Bash scripting
About ScotiaTech
ScotiaTech is a business unit within ScotiaGBS, a Scotiabank Group company located in Bogota, Colombia. We offer an inclusive, positive work environment and competitive benefits. At ScotiaTech, we value the unique skills and experiences each individual brings and are committed to creating and maintaining an inclusive and accessible environment for everyone.
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