Financial Operations Specialist

1 month ago


Los Alamitos, California, United States Aston Carter Full time

Job Summary:

Aston Carter is seeking a skilled Financial Operations Specialist to join their team. In this role, you will be responsible for establishing payment terms and collecting payment against those terms according to established standards.

Key Responsibilities:

  • Follow collection procedures established by the organization and assist with billing and payables as needed.
  • Make collection calls and/or send correspondence to solicit payment on overdue accounts and take all necessary actions to collect.
  • Provide customer service with updates regarding collection issues, process account adjustments, and resolve account discrepancies.
  • Process customer credit applications to determine credit worthiness.
  • Monitor and maintain all customer accounts, including customer calls, account adjustments, and small balance write-offs.
  • Perform customer reconciliation and process credit customers in a timely manner.
  • Reduce delinquency for assigned accounts and maintain records of all delinquent accounts, bankruptcies, and credit risks.
  • Prepare and file collections paperwork on approved accounts, enlisting the efforts of sales, program management, and management when necessary to accelerate the collection process.
  • Communicate and follow up effectively with sales and customer service departments regarding customer accounts on a timely basis.
  • Establish and maintain effective and cooperative working relationships with colleagues and customers.
  • Perform other assigned tasks and duties necessary to support the Accounting Department, including training as an Accounts Payable back-up.
  • Manage customers on the On Hold, COD, and Cash Advance List.
  • Reconcile customer disputes as they pertain to payment of outstanding balances and cash receipt postings.

About Aston Carter:

Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing double diamond winner for both client and talent service.

Diversity, Equity & Inclusion:

At Aston Carter, diversity and inclusion are a bridge towards the equity and success of our people. DE&I are embedded into our culture through:

  • Hiring diverse talent
  • Maintaining an inclusive environment through persistent self-reflection
  • Building a culture of care, engagement, and recognition with clear outcomes
  • Ensuring growth opportunities for our people

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email astoncarteraccommodation@astoncarter.com for other accommodation options.



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