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Executive Director of Food Service Operations

2 months ago

Lake Oswego, Oregon, United States Compass Group, North America Full time
Job Summary

As a General Manager with Compass Group, North America, you will be responsible for overseeing the daily operations of our food service facilities. This includes maintaining the account in accordance with the approved budget while meeting client expectations.

Key Responsibilities
  • Participate in employee meetings, reviews, and training programs to ensure a high-performing team.
  • Manage operations in compliance with Company established policies and procedures, as well as local, state, and federal laws and regulations.
  • Maintain food cost while ensuring quality standards, and establish and maintain good rapport with staff, clients, and guests.
  • Manage financial acumen for all areas, including financial reporting, sales reports, P&L reports, writing and adhering to annual budgets, and cash handling.
  • Analyze and create trends for financial data, manage purchasing and inventory controls, and plan menus in consultation with chefs.
  • Be knowledgeable on HACCP controls, proper storage, and use of food, and monitor compliance with health and fire regulations regarding food preparation and serving.
  • Manage time effectively and prioritize tasks to meet deadlines, and possess strong catering experience.
Preferred Qualifications
  • Bachelor's degree or equivalent professional experience.
  • Eight to ten years of upscale food service experience, including six years at the management level.
  • Experience in personnel management, including hiring, supervision, evaluation, and succession planning.
  • Proven track record of achieving company goals in compliance with company/client policies and procedures.
  • Excellent leadership and organizational skills, with attention to detail.
  • Supervisory, scheduling, training, and coaching skills, as well as effective problem-solving and conflict management skills.
  • Ability to multi-task and stay on task with constant interruptions.
  • Experience in food purchasing, food costs, and inventory control, as well as creating budgets, flash reports, financial targets, and forecasts.
  • Knowledge of cash handling procedures and reconciliation of multiple cash banks and reports.
  • Must be knowledgeable on HACCP controls, proper storage, and use of food.
  • Strong Microsoft Office skills, including Word, Excel, and PowerPoint.
  • ServSafe or Department of Health certification a plus.