Medical Records Support Specialist

3 weeks ago


Langhorne, Pennsylvania, United States Penndel Mental Health Center Full time
Job Summary

We are seeking a highly organized and detail-oriented Medical Records Support Staff to join our team at Penndel Mental Health Center. As a key member of our team, you will be responsible for maintaining accurate and up-to-date medical records, ensuring compliance with regulations and agency policies.

Key Responsibilities
  • Answer and direct incoming phone calls with sensitivity and discretion, taking messages and following up as necessary.
  • Perform various clerical duties, including data entry, filing, and mailing, as assigned.
  • Verify insurance and complete liability/financial determinations.
  • Demonstrate a caring, respectful, and professional manner in all interactions with consumers, colleagues, and stakeholders.
  • Receive clients and visitors, and demonstrate a commitment to improving the lives of the consumers we serve and the communities we serve in.
  • Maintain accurate and up-to-date medical records, including physical charts and electronic records, in accordance with regulations and agency policies.
  • Interface and assist with medical staff as assigned to ensure quality care.
  • Maintain a clean and organized workspace, and report any hazards to the supervisor immediately.
Requirements
  • High school diploma or equivalent required.
  • Previous experience in medical records or a related field preferred.
  • Excellent communication and organizational skills.
  • Ability to maintain confidentiality and handle sensitive information.
Work Environment

This is a remote work opportunity. The successful candidate will be required to work independently and have a reliable internet connection.

Pay and Benefits

The hourly rate for this position is $16.00. We offer a competitive benefits package, including health insurance, paid time off, and opportunities for professional growth and development.



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