Global Supply Chain Associate

6 days ago


Detroit, Michigan, United States Kuehne+Nagel Full time

About the Role

We are seeking a highly skilled Sea Logistics Operational Care Specialist, Import to join our Sea Logistics team at Kuehne+Nagel. As a key member of our team, you will be responsible for ensuring a positive experience for our internal customers through direct interaction with Customer Care Locations, proactive customer service, problem solving, follow up, and collaboration with our customer service colleagues.

Your Responsibilities

  • Manage files related to sea import accounts billing, ensuring accuracy and timeliness.
  • Process billing for accounts using quoted pricing within established periods.
  • Review Gross Profit and confirm accuracy.
  • Ensure all billing is correct and completed by the end of each month.
  • Collaborate with the operational team to ensure all necessary information for billing is filed in the system.
  • Process files while adhering to all policies and procedures.
  • Collaborate with the system process team to drive automation utilization related to Operational Care processes.
  • Continuously challenge the status quo to improve processes.
  • Maintain awareness of and adherence to QSHE programs.

Your Skills and Experience

  • High school diploma or equivalent.
  • 1+ years of freight forwarding experience.
  • 1+ years of customer service experience.

Why Kuehne+Nagel?

We offer a stable and international career growth opportunity in the logistics industry. Our compensation and benefits package includes medical/dental benefits, employee discounts, tuition reimbursement, excellent training programs, and a fun and interesting global work environment.



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