Field Service Technician

5 days ago


Columbia, South Carolina, United States De Lacy Executive Recruitment North America Full time
Job Title: Field Service Technician

We are seeking a skilled Field Service Technician to join our team at De Lacy Executive Recruitment North America. As a Field Service Technician, you will be responsible for providing exceptional service to our clients in North Carolina, South Carolina, NE Georgia & Eastern Tennessee.

Key Responsibilities:
  • Solve customer service needs with required urgency
  • Understand the product line and service needs
  • Serve as the after-sales service representative for dealers and customers in an assigned region
  • Communicate in person or answer calls and respond to inquiries regarding questions on after-sales service, parts, product uses or applications
  • Conduct training presentations aimed at teaching dealer personnel
  • Support the sales activities and goals of the Territory Manager in the region
  • Assist with new product introductions and relay market trends
  • Communicate with and advise dealership service management on a quarterly basis
  • Conduct product evaluation for assigned products in development in the assigned region
Desired Profile:
  • Associate or Bachelor's degree in Agricultural Mechanics or Agricultural Engineering Technology is preferred
  • Knowledge of mechanics, electronics, hydraulics, welding, and torch cutting
  • Ability to communicate with dealers, customers, and other employees to share information and solve problems
  • Valid driver's license
  • Interested in this opportunity? Submit an application package by clicking on the link below.


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