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HVAC Field Service Technician

2 months ago

Columbia, South Carolina, United States Smardt Full time
Job Summary

We are seeking a highly skilled HVAC Field Service Technician to join our team at Smardt. As a key member of our field service team, you will be responsible for providing technical support and maintenance services to our customers.

Key Responsibilities
  • Technical Support: Provide expert technical support on indoor and outdoor Smardt chillers, including troubleshooting, repair, and maintenance.
  • Field Service: Perform chiller installations, deliveries, and removals, ensuring all work is completed to company standards.
  • Customer Interaction: Interact with customers to provide guidance on the operation and maintenance of their equipment, ensuring high customer satisfaction.
  • Problem Solving: Diagnose and resolve customer operational problems, providing timely and effective solutions.
  • On-Call Support: Provide on-call support to customers, responding to emergency calls and ensuring prompt resolution of issues.
  • Tool and Equipment Maintenance: Ensure all tools and equipment used are in good and safe working order, promoting a culture of safety and efficiency.
  • Qualifications: Minimum four (4) years of HVAC field experience, specifically with chiller systems. Turbocor/mag bearing experience is an asset.
Requirements
  • Exceptional Customer Service: Provide exceptional customer service and communication skills, ensuring high customer satisfaction.
  • Technical Expertise: Possess strong troubleshooting and problem-solving abilities, with a strong understanding of chiller systems.
  • Organizational Skills: Demonstrate excellent organizational skills, with the ability to work independently and as part of a team.
Benefits
  • Competitive Salary: Receive a competitive salary, with opportunities for career advancement.
  • Benefits Package: Enjoy a comprehensive benefits package, including basic group insurance, employer 401K matching, and training opportunities.