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Field Service Technician

2 months ago

Columbia, South Carolina, United States BioTalent Full time

Position Overview:

BioTalent is seeking a skilled Field Services Engineer to enhance our technical support capabilities. The successful candidate will play a crucial role in delivering exceptional customer service, performing troubleshooting, and executing preventive maintenance for our clients.

Key Responsibilities:

  • Provide expert technical assistance and support to clients in the field.
  • Conduct regular maintenance and troubleshooting of equipment.
  • Ensure high levels of customer satisfaction through effective communication and service delivery.

Qualifications:

  • Bachelor's degree in Electrical or Mechanical Engineering, or a related discipline.
  • Proven experience in field service and technical support roles.
  • Proficient in troubleshooting and performing preventive maintenance.
  • Exceptional customer service and interpersonal skills.
  • Strong verbal and written communication abilities.
  • Experience in regulated industries such as medical devices or biopharmaceuticals is preferred.