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Sales Support Specialist
2 months ago
About the Role:
The Sales Support Specialist will provide sales and customer service support to our team of Sales Arborists. This role works alongside tree and lawn care experts to provide seamless, high-level service, as they sell quality customized services to both our residential and commercial clients.
Key Responsibilities:
- Provide sales support through making outbound sales calls, performing lead generation, creating proposals, scheduling appointments, and maintaining multiple sales calendars.
- Provide world-class customer service by answering incoming customer calls, creating and maintaining positive rapport, and processing payments.
- Administer the customer database and files, complete paperwork accurately and efficiently, and provide general administrative and office support to Sales Arborists.
- Participate in call monitoring and coaching sessions for training and quality support purposes.
Requirements:
- A desire to learn and grow within the business and Arboricultural industry.
- Associates degree or higher preferred.
- Excellent written and verbal communication skills, including excellent telephone manner and customer service skills.
- Previous success with outbound calling.
- Proficiency in Microsoft Office Suite, Internet, and Database systems desired (we will train you on our programs).
- Experience with AR, AP, Payroll, HR, Benefits, multiline phone systems.
- 2+ years of experience in sales/marketing a plus.
- An eye for excellence. Accuracy and attention to detail will be foundational to success.
- Must be authorized to lawfully work in the U.S.
About SavATree:
SavATree is a collaborative and supportive work environment where team members have the ability to connect and collaborate with people who are experts in the field. We offer a competitive salary and benefits, including health, vision, and dental, paid time off, paid holidays, 401(k) savings plan, Employee Assistance Program, continuing education reimbursement, and more.
Physical Demands:
The physical demands described must be met by an employee to successfully perform the essential functions of this job. While performing the duties of the job, the employee is subject to lift and/or move up to fifty (50) pounds.
