Retail Sales Specialist

4 weeks ago


Green Bay, Wisconsin, United States Asurion Full time

Unlock Your Potential as a Retail Sales Technician

About the Role

As a Retail Sales Technician at Asurion, you will be the face of our company, delivering exceptional customer experiences and providing technical expertise to our customers. You will be responsible for troubleshooting and repairing customer electronic devices, enhancing customer experience with our 'serve, solve, and sell' method, and upselling Asurion products to achieve sales goals.

Key Responsibilities

  • Provide technical support and repair services to customers
  • Deliver personalized customer experiences and build strong relationships with customers
  • Upsell Asurion products and achieve sales goals
  • Contribute to market-based initiatives and support store locations as needed
  • Multitask efficiently in a dynamic retail environment
  • Self-manage and set priorities to meet customer needs

Requirements

  • 1+ years of customer service/retail sales experience
  • 6+ months of experience with product service support or electronics troubleshooting (preferred)
  • Basic knowledge of mobile devices and operating systems
  • Ability to work a flexible retail schedule
  • Demonstrated ability to multitask efficiently in a fast-paced environment
  • A passing background check (criminal and drug test)

What We Offer

  • Ongoing training to grow your skills and hands-on training
  • Unlimited monthly bonus potential for great sales
  • Competitive hourly pay and benefits
  • Career growth opportunities based on your interests
  • And more Asurion offers a wide range of perks and benefits for mental, physical, and financial health.

About Asurion

As the world's leading tech care company, Asurion eliminates the fears and frustrations associated with technology, to ensure our nearly 300 million customers get the most out of their devices, appliances, and connections.

Asurion provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.



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