Restaurant Supervisor Lead
4 days ago
At MOD Super Fast Pizza, we're committed to creating a world that works for everyone. Our purpose is to make a positive social impact through our business practices and community involvement.
Job SummaryThe Restaurant Supervisor Lead is a key member of our store leadership team, responsible for leading, coaching, and developing the skills of Shift Supervisors and Squad Crew. This role requires a strong focus on customer service, team management, and operational excellence.
Key Responsibilities- Set the tone for the shift, maintaining a high-energy atmosphere and ensuring a welcoming experience for customers and team members.
- Create a positive and inclusive environment, fostering a sense of belonging among team members.
- Manage cash handling responsibilities as a keyholder, ensuring accurate and efficient transactions.
- Listen, acknowledge, and resolve concerns from team members and customers, escalating issues as necessary to the General Manager.
- Oversee shift duties, checklists, and equipment maintenance, addressing any malfunctions promptly.
- Foster the growth and well-being of the Squad, celebrating successes and providing support when needed.
- Minimum 1 year of customer service or restaurant experience.
- Must be at least 18 years old.
- Previous experience coaching, teaching, and inspiring others.
- Proven success in following and enforcing processes, correcting and coaching in a compassionate manner.
- Excellent customer service skills and ability to remain calm under pressure.
MOD Super Fast Pizza is a fair chance employer, committed to creating a workplace that values diversity, equity, and inclusion. We believe in providing opportunities for growth and development, and we're proud to be a leader in the fast-casual industry.
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Restaurant Supervisor Lead
3 weeks ago
Reston, Virginia, United States MOD Super Fast Pizza, LLC Full timeAbout MODAt MOD, we believe in creating a world that works for and includes everyone. Our purpose is to make a positive social impact through our business practices and community involvement.Job SummaryThe Restaurant Supervisor Lead is a key member of the store leadership team, responsible for leading, coaching, and developing the skills of Shift Supervisors...
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Restaurant Supervisor Lead
4 days ago
Reston, Virginia, United States MOD Super Fast Pizza, LLC Full timeAbout MOD Super Fast PizzaAt MOD Super Fast Pizza, we're on a mission to create a world where everyone belongs. We believe that companies can and should be a source of good in the lives of their employees and the communities they serve. Our purpose is to make a positive social impact together.Job SummaryThe Restaurant Supervisor Lead is a key member of our...
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