Academic Support Specialist

2 days ago


Detroit, Michigan, United States William Paterson University Full time
Job Summary

William Paterson University is seeking a highly skilled and dedicated professional to fill the role of Assistant Director/Counselor/EOF Admission Coordinator within the division of Student Development in the Office of Educational Opportunity Fund (EOF) Program.

Key Responsibilities
  • Provide comprehensive individual and group counseling to a caseload of approximately 150 students, focusing on academic, financial, personal, career, and leadership development.
  • Monitor student performance and progress, make referrals to appropriate support units, and develop and maintain linkages with faculty and staff.
  • Develop and implement internal programs tailored to student needs, advocate for the EOF student cohort, and provide crisis intervention as needed.
  • Teach the University's Will. Power courses during the fall and spring.
  • Coordinate prospective EOF First-Year students' admission process, including interviews, high school visits, open houses, presentations, and review of financial documentation for state eligibility.
  • Develop and maintain professional relationships with community partners, including guidance counselors, coaches, and parents/guardians, to aid in the EOF process.
  • Participate in and coordinate events and programs, including Group Advisement, Registration events, Orientation, and other cohort-focused programs to support the success of undergraduate students.
  • Serve as the lead academic interventionist to mitigate academic concerns and at-risk behaviors and provide strategies for navigating academic transition.
  • Proactively contact and outreach to prospective students through multiple mediums.
  • Organize EOF admission-related events and programs for school counselors and prospective students.
  • Input, process, and monitor the students' EOF admissions records, updating and maintaining accurate information for departmental reports.
  • Gather assessment and student progress data and conduct relevant research to inform proactive outreach, acclimation, and retention programs.
  • Develop EOF admissions reports and evaluative data for annual reports.
  • Coordinate the EOF transfer process.
  • Assist with the coordination of the summer program component.
  • Develop and maintain professional relationships with community partners to ensure students are aware of admissions and financial aid deadlines.
Qualifications
  • Master's Degree required.
  • Professional counseling/advising experience in higher education or similar settings, preferably in a multicultural environment with underserved populations.
  • Demonstrated successful retention outcomes and cohort management.
  • Ability to work in a fast-paced setting and team environment, with strong interpersonal skills and experience working with diverse populations of students, faculty, and staff.
  • Ability to think conceptually, develop and implement policies and procedures independently, and make required administrative/procedural decisions and judgments.
  • Demonstrated conceptualization and implementation of cohort-specific retention programs.
  • Excellent verbal and written communication skills, with Spanish language skills a plus.


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